Mineral Privacy Policy

Política de Privacidad en Español 

Política de Privacidade em Português

Effective: January 1, 2023

This privacy policy (“Privacy Policy”) describes how Mineral Earth Sciences LLC and its subsidiaries, (together, “Mineral”), collect, use, and disclose information about you. This Privacy Policy applies to information we collect about you when you use our websites and other online services (collectively, “Services”), and when you communicate with us, visit our facilities or attend our events.

Collection of information

Information you provide

We collect information you provide directly to us. For example, we collect information when you submit an interest form, attend one of our events, create an account to access our Services, submit feedback or otherwise communicate with us. The types of information we may collect include your email address, company name and any other information you choose to provide.

Information we automatically collect

When you use our Services, we automatically collect certain device and usage information, such as:

  • Device and Usage Information: We collect information about your access to our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, browser type, and app version, and information about time and date of access and details around what pages or features you use.

  • Information Collected by Cookies and Similar Tracking Technologies: We and our service providers use tracking technologies, such as cookies, pixels, and SDKs to collect information about your interactions with our Services. These technologies may collect information about your use of our Services, including your IP address, web browser, pages viewed, time spent or links clicked. This information is used to analyze and track data, determine the popularity of certain content, and better understand your activity.

Information we collect from other sources

We may obtain information about you from other sources. For example, we may collect information about you from organizers of events we participate in or host, including your name and contact information.

Information we derive

We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your approximate location based on your IP address.

Use of information

We may use your information to:

  • Provide, maintain, and improve our products and services;

  • Personalize your experience with us;

  • Send you technical notices, security alerts, support messages and other transactional or relationship messages;

  • Communicate with you about products, services, and events offered by Mineral and others and provide news and information that we think will interest you;

  • Monitor and analyze trends, usage, and activities in connection with our products and services;

  • Detect, investigate, and help prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and help protect the rights and property of Mineral and others;

  • Carry out internal operations that are reasonable in the context of your relationship with us;

  • Comply with our legal and financial obligations;

  • Create de-identified, anonymized, or aggregated information (Mineral processes, maintains, and uses this information only in a de-identified fashion and will not attempt to re-identify such information, except as permitted by law); and

  • Carry out any other purpose described to you at the time the information was collected.

Disclosure of information

In certain circumstances, we disclose (or permit others to directly collect) information about you. We disclose the categories of information described above in the following ways:

  • with companies, advisors and contractors that perform services for us, such as web hosting, payment processing, fraud prevention, professional services, customer service, and marketing and advertising;

  • if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements;

  • if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Mineral, our customers, the public, or others;

  • in connection with, or during negotiations of certain corporate transactions, including the merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company;

  • between and among Mineral and its subsidiaries; and

  • when we have your consent or you direct us to do so.

We may also disclose aggregated or de-identified information that cannot reasonably be used to identify you.

Your choices

Account Information

You may update and correct certain account information at any time by contacting us at privacy@mineral.ai. If you wish to deactivate your account, please send your request to legal-notices@mineral.ai, but note that we may retain certain information as required by law or for our legitimate business purposes.


Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services.

Communications Preferences

You may opt out of receiving promotional emails from Mineral by following the instructions in those communications. If you opt out, we may still send you non-promotional emails, such as those about our ongoing business relations.

Data retention

We store personal data associated with your account for as long as your account remains active. If you close your account, we will delete your account data within 90 days or upon your request. We store other personal data for as long as necessary to carry out the purposes for which we originally collected it and for other business purposes explained in this Privacy Policy.

Transfer of information to other countries

Mineral is headquartered in the United States and we have operations and vendors in the United States and other countries. Therefore, we and those that perform work for us may transfer your personal information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction. Where required by law, we provide adequate protection for the transfer of personal data in accordance with applicable law, such as by relying on the European Commission’s adequacy decisions, or executing Standard Contractual Clauses. Where relevant, you may request a copy of these Standard Contractual Clauses by contacting us at privacy@mineral.ai.

Additional information for California residents

Some US state privacy laws like the California Consumer Privacy Act (CCPA) require specific disclosures for state residents. If you reside in California, this section applies to you.

  • We do not “share” your personal information as that term is defined in the CCPA.

  • We do not process “sensitive personal information” (as that term is defined in the CCPA) for purposes other than the permitted purposes identified in the CCPA regulations.

  • We retain personal information about you for as long as necessary to carry out the purposes for which we originally collected it and for other business purposes explained in this Privacy Policy.

  • We may also de-identify personal information about you so that the information can no longer be linked to you. When we de-identify personal information, we maintain policies and technical measures to avoid re-identifying that information .

State laws like the CCPA also provide the right to request information about how we collect, use, and disclose your information. And they give you the right to access and correct your information, and to request that we delete that information. Finally, the CCPA provides the right to not be discriminated against for exercising these privacy rights.

You can submit a request by contacting us at privacy@mineral.ai. We will verify your request by asking you to provide information that matches information we have on file about you. You can also designate an authorized agent to exercise these rights on your behalf, but we will require proof that the person is authorized to act on your behalf and may also still ask you to verify your identity with us directly. If you have questions or requests related to your rights under the CCPA, or if you want to exercise a right to appeal a decision we made on your request, you (or your authorized agent) can also contact us at privacy@mineral.ai.

The CCPA also requires a description of data practices using specific categories. This table uses these categories to organize the information in this Privacy Policy:

Categories of information we collect

Identifiers and similar information, such as your name, email address, phone number, IP address and unique device identifiers tied to the device or browser you use to visit the Services.

Internet or other electronic network activity information, such as your interactions with our Services and other information collected by cookies and similar technologies.

Business purposes for which information may be used or disclosed

Provide and improve our Services.

Comply with our legal obligations.

Send you communications about news, events or other information we think may be of interest to you.

Communicate with you to help solve any issues you might be facing with our Services or this Privacy Policy.

Parties to whom information may be disclosed

Our affiliates, service providers, trusted businesses or persons that process information on our behalf, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

Companies, organizations or individuals outside Mineral when we have your consent to do so.

Law enforcement, companies, organizations or individuals outside Mineral for the legal reasons described in “Disclosure of Information”

Additional information for individuals in Europe

If you are located in the European Economic Area (“EEA”), the United Kingdom, or Switzerland, this section applies to you.

When we process your personal data as described above, we do so in reliance on the following lawful bases:

  • To perform our responsibilities under any contract we have with you;

  • When we have a legitimate interest in processing your personal data to operate our business or protect our interests (e.g., to provide, maintain, and improve our products and services, conduct data analytics, and communicate with you).

  • To comply with our legal obligations (e.g., to maintain a record of your consents and track those who have opted out of marketing communications).

  • When we have your consent to do so (e.g., when you opt in to receive marketing communications from us). When consent is the legal basis for our processing your personal data, you may withdraw such consent at any time.

Subject to certain limitations, you have the right to request access to the personal data we hold about you and to receive your data in a portable format, the right to ask that your personal data be corrected or erased, and the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, please contact us at privacy@mineral.ai. If you have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the data protection authority where you reside. Contact details for your data protection authority can be found using the links below:

For individuals in the EEA: https://edpb.europa.eu/about-edpb/board/members_en

For individuals in the UK: https://ico.org.uk/global/contact-us/

For individuals in Switzerland: https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html

Contact us

If you have any questions about this Privacy Policy, please contact us at privacy@mineral.ai.